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Serco wins trailer tender for SA Police Services
2016/12/01

Serco has won a tender to build two step deck flatbed trailers for the South African Police Services (SAPS). SAPS wanted special design features which Serco was able to provide thanks to their advanced design software which uses the latest 3D modelling and their world class steel fabrication facility in Durban.

 

The trailer features a 10 ton winch to load heavy vehicles should they not be driveable and is designed for the armoured vehicles to offload by driving from the front directly onto a standard flatdeck trailer if required.

 

 Serco worked hand-in-hand with the SAPS technical staff to ensure all operational specification requirements were met. Production on the flatbed trailers started in August with delivery in October to SAPS in Pretoria where they will be used to transport Nyala armoured vehicles to and from various destinations.

 

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Serco wins trailer tender for SA Police Services
2016/12/01

Serco has won a tender to build two step deck flatbed trailers for the South African Police Services (SAPS). SAPS wanted special design features which Serco was able to provide thanks to their advanced design software which uses the latest 3D modelling and their world class steel fabrication facility in Durban.

 

The trailer features a 10 ton winch to load heavy vehicles should they not be driveable and is designed for the armoured vehicles to offload by driving from the front directly onto a standard flatdeck trailer if required.

 

 Serco worked hand-in-hand with the SAPS technical staff to ensure all operational specification requirements were met. Production on the flatbed trailers started in August with delivery in October to SAPS in Pretoria where they will be used to transport Nyala armoured vehicles to and from various destinations.

 

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Serco meets demanding delivery deadline
2016/12/01

A South African fruit and vegetable company, ‘The Fruit Spot’ faced a distribution challenge when new business opportunities opened up for them in Cape Town.

The Fruit Spot is the fresh produce division of Massmart and has a huge perishable goods processing plant in Johannesburg. When Massmart decided to introduce fruit and vegetables to their public offering, The Fruit Spot had to move quickly to handle the increased volume nationally.

 

So who did they call to assist? Serco, of course, and the company was tasked with manufacturing and delivering five refrigerated vehicles within two weeks to handle the fresh produce distribution in the Western Cape! A tall order to say the least. 

Serco’s Cape Town division worked flat out to deliver on the order as required and delivered all five units with two days to spare, certainly a huge achievement. 

 

Sign writing for the vehicles was also needed to be done but the existing supplier was only based in Johannesburg. Once again Serco filled the gap and had the required signage done. The new distribution centre was opened with the completed vehicles to give Fruit Spot a great start for the expansion. 

 

Serco’s managing director, Clinton Holcroft, thanked his Cape Town team for going the extra mile. “I am happy to say that this is yet another example of where Serco has been able to meet and exceed exceptional customer requirements, thanks to our national footprint and overall manufacturing capabilities. This flexibility certainly helps us to give our customers the edge. The Fruit Spot is a special client having done business with us for the past 10 years!”

 

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Serco builds demounts for Bakers SA Limited
2016/12/01

 

 

 

Serco is supplying 22 demountable load bodies to Bakers SA Limited who will use them in their fleet servicing the Clicks Distribution Centre in Johannesburg.

 

 

 

The Fleet Manager at Bakers, Mr Mohammed Noushad Cassim said, the units would be ideal for the quick loading and offloading needed around the Clicks Distribution Centres. “We have been doing business with Serco for the past 10 years and can vouch for their high quality products and services,” he said. 

 

 

 

Serco Managing Director Mr Clinton Holcroft said the demountable load bodies, complete with load securing straps, were a relatively underused concept on the local market. A sort of container concept on wheels! “The idea is that the body and the sub-structure can be dropped off at a distribution centre while the chassis is taken away to be reloaded. The turnaround time is much faster,” said Holcroft. 

 

 

 

“Part of the challenge was to fit a tail lift to the truck chassis as opposed to the demountable body as generally done. This reduces the number of tail lifts required and the capital outlay, saving money and giving our client the edge,” said Holcroft.

 

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Serco displays specialised custom building skills
2016/12/01

Serco has once again proven its high quality custom building capability by producing two fully-equipped trailers for use as mobile learner driver licence test centres. 

The 12,5m-long trailers were built for PCubed Pty Ltd and are currently being used in Mpumalanga. The vehicles has 15 workstations where applicants sit their tests, while the back section houses a registration desk, the generator and a server room. 

Key features developed include a semi-insulated generator chamber with ventilation, a customised wind deflector and air-conditioning with Serco-designed ducting, LED lighting and chassis and body construction to accommodate sophisticated electrical equipment and recessed trunking. Solar panels and UPS back-up power support critical apparatus in the event of a power failure.

Each workstation has an electronic interface to the server and is linked via a mobile communications system to the PCubed Support Centre, which provides for touch screens with fingerprint ID verification. 

The workstations are monitored by cameras and the examiner manages the entire test through a dedicated examiner workstation.

Commenting on the quality of the trailers and the general efficiency of Serco, Managing Director of PCubed, Mr Ismail Amod, said: “Serco has built four trailers for us since we started doing business with them in 2008. “The most recent build has surpassed our expectations and is truly world class. Serco’s new trailer facility and panel fabrication techniques have enhanced all aspects of the vehicle quality, making it possible for them to meet very demanding delivery deadlines.”

 

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Serco visits the IAA Commercial Vehicle show in Hannover
2016/12/01

Staying abreast of global trends and innovations is an important part of how Serco is striving to give our customers the edge in a competitive African Market.

 

A Serco team shared their impressions of a recent visit to the IAA Commercial show, the world’s leading trade fair for transportation. The focus of the 66th show: ‘Driven by Ideas’ was on forward thinking topics including connectivity, automated driving, alternative power trains and digitization.

 

Evident were bold new initiatives such as autonomous driving and connected trucks to create convoys for efficient travel on freeways. Growing use of lithium-ion batteries for zero emission local distribution, were some of the concepts the team noted being showcased to bring about improvements in efficiency, safety and CO2 emissions.

Also noted were mobile Apps to interface with trailers using telematics to view axle loading, brake performance and maintenance requirements as well as an increasing use of camera’s to monitor the driver who is a critical player for logistics success.

What is clear is that technology is accelerating at an exponential rate and the logistics of the future will be carried in a highly digital and environmentally conscious way.

 

 

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Serco introduces Protec Steel injected foam panels
2016/12/01

2016 has been an eventful year with new injected polyurethane (PUR) foam panel manufacturing technology being introduced. Testing has been extensive and we have achieved noticeable improvements in thermal performance and panel strength, which reflect our ongoing quest for innovation and our commitment to industry-leading standards of product quality.

“The ‘Frost Liner’ trailer is a proudly South African product manufactured according to international standards. The new panel press is located at our recently expanded factory site in Phoenix Industrial Park near Durban and has made a significant difference to the company’s production processes and end product.

The panel thickness of the side walls, roof and doors have been increased and incorporate an overlap join to further enhance the thermal performance of the bodies. A new full length exterior aluminium capping has been extruded to accommodate the thicker walls.

The front bulkhead uprights are reinforced with steel and recessed mechanical fasteners, in addition to a heavy duty aluminium tapered corner extrusion. New stainless steel corner caps have been added for extra strength to the exposed top front corners to help resist impact from tree branches and other objects, while to match the new rear doors, a multi-seal door gasket has been added to improve sealing and to reduce thermal bridges.

The interior sports a welded aluminum floor decking and inside wall protection scuff to produce a durable and waterproof construction.

Cross member struts on the bumper assembly have been beefed up to strengthen the impact resistance in docking operations.

The Serco ‘Frost Liner’ is a robust designed trailer capable of coping with South Africa’s demanding operating conditions. The specially coated steel skin is applied to the inner and outer facing of the insulated panels. The outer skin has a durable smooth finish and UV protection for the weather elements and the interior skin incorporates a food safe PVC coating.

The new age ‘Serco Frost Liner Protec Steel Trailer’ - meets the requirements for a robust, low maintenance and durable refrigerated trailer. We are excited that our new ‘Protec Ferro’ panel technology is set for launch during the first quarter of 2017.

In this edition of ‘Freshnews’ we look at custom built trailers to make learner license testing mobile as well as how we support one of the leading fruit & veg wholesalers’ expansion into the Western Cape (page 2). We help extend the life of an older trailer for a leading retailer, construct ‘demountable’ bodies for enhancing distribution efficiencies and give our impressions of the IAA commercial show (page 3). We showcase how we helped the SAPS move armoured vehicles (page 4).

 

 ‘We take this opportunity to thank you for your support this past year and look forward to collaborating to find ways to meet the challenges and opportunities the future will bring.

 

Clinton Holcroft

Managing Director

 

 

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Serco extends lifespan of Spar vehicle
2016/12/01

An eight-year-old Serco dry freight trailer which had been damaged and faced an uncertain future, has been given a new lease of life after a major “facelift”.

 

The 15m vehicle had originally been used by SPAR in KZN with various options being considered for it but in the end Serco were tasked with using the existing chassis and frame to convert the trailer into a curtain-sider with barn-style rear doors.

 

The rejuvenated trailer was delivered to SPAR recently and is back in operation around Durban.

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Serco Double Stacking Trailer gains popularity
2015/12/31

Serco’s ability to provide proven and innovative solutions to solve customers’ challenges has attracted new orders from Eqstra Flexi Fleet (for Clover SA) and Aspen logistics.

 

Initially Eqstra Flexi Fleet ordered one trailer fitted with a double stacking system for Clover SA. This was well received and was promptly followed by an additional order for six trailers which have been reinforced for future fitment of the double stacking system, and a further two standard Serco trailers.

 

Aspen Logistics is another customer that has seen the benefits of the system to improve loading efficiency and have ordered three trailers fitted with the double stacking system for another prominent dairy distribution company. 

 

The lightweight - yet highly durable - double stacking system can be used in both refrigerated and dry freight trailers, with the entire system adding just 640kg in weight to a vehicle, giving a 60 pallet load capacity

 

"The aluminium bars can be adjusted to the required height to allow flexibility for different height pallets. The top level is fully self supporting and able to carry up to 1000kgs across the span of each beam.'

 

With increasing fuel costs, this innovative solution enables transporters to optimize load fill and thereby reduce carbon emissions and running costs. 

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What’s New
2015/12/31

Vehicles often dock several times in a day and often sustain damage during the process. With this in mind and Serco’s on going drive to improve product durability, we have beefed this area up for increased strength.

 

The new bumpers were introduced on new trailers for Shoprite in 2015 and were given the thumbs up. This new design will be fitted as standard from 2016 for trailers and larger truck bodies.

Attached Documents:
Serco wins meat hanger deal by shedding weight
2015/12/31

The challenge was all about losing weight in the body of a meat hanger truck while not compromising strength and durability.  If Serco could achieve the result they got an additional order but if they couldn’t they would lose out.

 

Serco designers went to work examining the old meat hanger body and seeing where they could shave off as many kgs as possible.

 

“A key element for the customer, SPH Transport Services based in Cape Town, who specialise in the transport of meat and fish nationally, was increasing the payload to 14 tons on a MAN 25.280 chassis, so we needed to do our sums carefully,” said Serco managing director, Clinton Holcroft.

 

“We re-looked at the different components used in the construction of the body such as the reinforcing in the roof how we drill and tap the meat rails into the steel. We put more reinforcing in the floor so we could save on the weight of the sub frame and incorporated lighter engineered beams for the side wall which didn’t weigh as much as the meranti wood we used previously,’ said Holcroft.

 

The end result was an impressive weight saving of just over 700kgs on an 8.5m body.

 

Serco built three of the meat hangers for the client and after achieving the required payload, was awarded an order for another two vehicles in September!

 

The assignment was yet another example of Serco going the extra mile to meet and beat the requirements of a customer.

 

Attached Documents:
Serco gives Coca-Cola wheels
2015/12/31

Serco have seen a significant increase in demand for their custom built special events trailers.

 

Recent projects include an events vehicle for Amalgamated Beverage Industries (ABI) complete with a 6m-long stage and high-tech sound and lighting equipment for use at functions and happenings in cities or out of town.

 

The trailer, which will sport Coca-Cola branding, was constructed at Serco’s Durban factory and delivered to the client in October.

 

Serco’s managing director, Clinton Holcroft, said ABI needed a state of the art vehicle which it could use at its promotional events and which, if necessary, could be self-sufficient for power supply.

 

The technical team created a customised and functional vehicle sporting a variety of sound and lighting equipment.

 

A feature of the 12,5-long trailer is that is has a side wall that opens with hydraulics at a push of a button to reveal a stage with an awning cover, a massive 180’’ screen, multi-media equipment -including quality speakers attached to collapsible trellises - and a variety of lighting.

 

The front includes a compartment which houses a silent generator and storage for the multi-media equipment, while the rear has a chiller section which can accommodate around two tons of refrigerated drinks.  There’s also a serving hatch which opens into a compartment from where customers can be served cold Coca-Cola beverages.

 

Attached Documents:
Serco helps folk get their daily bread
2015/12/31

New truck and trailer combinations recently built by Serco for Pioneer Foods (Sasko Bakeries) are now being used to deliver thousands of loaves of bread every day all over the Western Cape, Gauteng and KwaZulu-Natal.

 

The combinations comprise van body trucks, drawbar trailers and stepdeck trailers.

 

Built at the Serco plant in Cape Town, the vehicles are designed to carry the maximum possible number of crates of bread for Pioneer Foods daily from the bakeries to depots around the country.

 

Although Serco has built a variety of vehicles for Pioneer Foods previously, this was the first order for complete trailer combinations.

 

A feature is that the drawbar trailers have concertina front doors which allow the bread to be loaded through the rear via a ramp into the van body trucks which significantly speeds up the loading process.

 

The technical manager: vehicles at Sasko Bakeries, Arno Lourens, said the new Serco vehicles were now operating all over the country and proving to be worthy acquisitions to Sasko’s fleet.

 

Lourens said he was impressed with the high quality of workmanship on the vehicles which is something he had come to expect from Serco after doing business with the company for the past three years.

 

Serco Cape Technical Sales representative Jeremy Freedman, said the combinations comprised four van body trucks (8.75 X 2.600 x 2.950mm), four drawbar trailers (9.77 x 2.600 x 3.200mm) and five stepdeck trailers (15.50 X 2.600 x 3.290mm).

 

‘Sasko told us what they wanted and expected and we purpose-built the vehicles and delivered according to their requirements – lightweight vehicles to carry the maximum bread crates possible,’ added Freedman.

 

 

 

 

 

 

Attached Documents:
Serco Taking it to the Next Level
2015/12/31

 

2015 has been an encouraging one for Serco, with a significant number of new customers coming on board. This growth took place in local and neighbouring countries, largely through Serco efforts to deliver a high-quality product and tangible solutions for our customer’s challenges. This drive is underscored by the company’s multimillion-rand facility expansion in Durban and new technology we have coming on stream.

 

‘Extensions to our Durban factory are complete and I am very pleased with the result. The setup of the new equipment is in progress and has been a mammoth task with abnormal trailers ferrying the parts to the factory and specialist riggers being bought in to position and manoeuvre the machinery into position for commissioning.

 

Our focus in the New Year will be to commission the new panel manufacturing equipment we have invested in, which will set a new standard for us in terms of panel strength and thermal efficiency for our vehicle bodies.

 

‘The extensions will enable us to double the production of refrigerated and dry freight trailers to cater for future growth and demand.’

 

“While the New Year looks to be another challenging year taking into account the slow economic growth locally, we believe the new technology we have invested in and the ongoing improvements in our efficiency will help us to offer even better value to our clients going forward.

 

We are proud to have been recognised in December by African Corporate Excellence as ‘Best in Fibreglass truck Bodies South Africa 2015’. This award serves to motivate us and reaffirms that we are on the right track towards our goal of building a world class business.

 

In this latest edition of Fresh News we look at new high volume vehicles for delivering bread and a new events vehicle for Coca-Cola. We also cover increases in payload for our meat hangers and growing popularity for our double stacking trailers.

 

Thanks to our staff and suppliers for their efforts this past year. To our customers, a big ‘thank you’ for your support. Wishing you and your families all the best for the holiday season, we look forward to seeing you in 2016.

 

Clinton Holcroft

Managing Director

 

Attached Documents:
SERCO'S NOV2014 NEWSLETTER
2014/11/28
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SERCO'S NEW PREMISES-GAUTENG
2014/11/12
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SERCO'S DOUBLE STACKED TRAILERS
2014/12/01
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MULTI TEMP BODIES
2014/12/01
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SERCO'S INNOVATION & SUSTAINABILITY ON THE GO
2014/07/24
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SERCO SOLUTIONS (GAUTENG) IS RELOCATING
2014/06/27

We have great pleasure to announce that we will be relocating to our new and improved facility located at the corner of North Boundary Road & Trichards Road, Boksburg, Gauteng.  GPS co-ordinates : -26.275388  28.274608.

We will be operating from our new facility from the 30th June 2014 for repairs and the 14 July 2014 for the New Body division.

 We have taken special care to ensure a smooth transition and not to pose any inconvenience to our customers and have ensured that our contact numbers remain unchanged.

  You can expect our usual attention and prompt response from our factory and workshop.

 Should you have any questions in regards the relocation be sure to contact us. In the meantime, we look forward to seeing and serving you at our new factory & workshop.  (See attached map for directions)

                                                                                                       

 

Attached Documents:
SERCO FOCUS
2014/06/12

READ THE ATTACHED FEATURE ON SERCO FROM CEO, TREVOR HOLCROFT

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